Your entire sports business in one place
From the front desk to the back office, Upper Hand delivers the tools needed to provide an industry leading experience for your clients. An experience that simplifies life for parents while empowering staff to take your business up and to the right.
- Modern Registration
- Merchant Management
- Payment Gateway
- Accept Payments
- Contact Management
- Financial Intelligence
Sports software for one day clinics to multi-week camps
Launch unlimited camps and clinics with Upper Hand’s quick setup. Within 60-seconds, easily market the new camp registration to your clients, communicate with potential campers and manage attendee rosters. Learn More
- 60-Second Setup
- Custom Registration
- Roster Management
- Email Marketing
- Camp Messaging
- Text Reminders
Designed for sports training, seasonal and year-round
Manage your next training program using a software designed with the input of leading sports businesses. From recurring training programs to specific curriculum training, Upper Hand gives you dynamic ways to setup your next training opportunity.
- Flexible Setup
- Sequential Scheduling
- Same-time Scheduling
- Text Reminders
- Booking Protection
- Cut-off Scheduling
Robust lesson management for you and your clients
With Upper Hand software your business can finally manage the front and back office of 1 on 1 lessons. Setup unlimited coaches and trainers, provide custom priced lesson packages, and automate payouts to ensure you waste no time getting staff paid.
- Custom Packages
- Multiple Coaches
- Staff Payouts
- Athlete Feedback
- Lesson Tracking
- Booking Protection
Registration that brings simplicity to complex payments
Finally, a company that understands the importance of having player registration for teams integrated into other revenue streams. Give clients unlimited payment plan options for tryouts and team registrations with complete automation.
- Payment Plans
- Roster Management
- Recurring Billing
- Payment Notifications
- Team Communication
- Financial Tracking
Dominate your field
One platform; unlimited opportunity
We partner with customers to take their sports business up and to the right.
Take control of your business’s schedule for all events and staff while providing clients with an easy to use platform when scheduling. Upper Hand intelligently integrates scheduling into the part of the checkout process that makes most sense for your training, while automating the back and forth with simple tools to adjust schedules or reschedule. With each registration, Upper Hand populates scheduled dates, times and locations to keep everyone on the same page.
The industry’s leading registration platform provides your clients with the best possible experience. Instead of registering for each event, clients register with your business from the first point of contact. Once registered, Upper Hand treats your clients like real customers, letting them simply sign back in and take action with you. From buying the next event to checking schedules, it’s time to give your clients an experience that matches the quality of your mission.
As your merchant and payment gateway, Upper Hand manages the entire process and compliance of each financial transaction. Built-in to the industry’s leading sports checkout process, provide your clients with credit card, check and cash payments options on a modern mobile-responsive platform. All transactions are immediately ready for withdrawal after processing is complete. Combined with Upper Hand’s registration process, returning clients simply sign in and checkout within 30 seconds.
Maintaining client contacts is pivotal to the success of your sports business. With Upper Hand you can manage an unlimited number of clients, staff and athlete contacts in one organized contact management system. Making it easy to invite and track new potential clients with the click of a button, while managing your existing clients. Take action with any client by sending them a message, manually adding them to an event, and provide athlete development feedback to further improve your competitive advantage.
One-click client event invitations, custom event surveys, free digital flyers, social sharing and powerful SEO with Upper Hand saves your business time and money and helps eliminate resource waste. Each feature is built on top of the industry’s best registration and event management software to drive revenue growth through recurring business. With client-centered marketing, you will be able to realize improved cash flow, reduce client drop-off rates and increase the power of word-of-mouth in online social conversations. Get the Upper Hand by deploying a marketing strategy every time you sign in.
Whether operating a multi million-dollar indoor facility or managing a business using multiple locations like recreation parks or high school gyms, Upper Hand provides the critical tools needed for any size operation. Assign staff and set athlete availability limits to locations and location assets, then let our built-in double booking protection software tell you when you have a scheduling conflict, what the conflict is, and how to fix the conflict. With that level of automation insight, you can make quicker decisions and avoid lengthy scheduling issues with clients.
Finally take control of the most important aspect of your business, with Upper Hand’s built-in financial intelligence and reporting. Make better business decisions when you see details of each transaction, track check and cash payments to avoid increases in debt due to missing payments, know which events are generating the most revenue, see a breakdown of payment methods, and understand what percentage of your business comes from what training. And take an even deeper dive with filters to view financial performance on a weekly, monthly, quarterly or annual basis.
It’s the mission of your business, and Upper Hand helps you give feedback to clients to further their development. After training, provide written feedback to highlight what you covered, where your client is improving, and what areas need continued focus to further development. Upper Hand stores a history of the training feedback with the contact, giving both your business and your client access to a history of progress. And if you are going from one training to the next, sign in to view the last training feedback so you are better prepared for the next.
In a modern age, you need peace of mind in a platform that provides a modern experience. Upper Hand is built using the best technology in the world providing your clients with a mobile experience unlike any in the industry. Every single feature and tool is accessible thru a mobile phone or tablet, making your business ready for the next technology innovation wave. Upper Hand also provides SMS/Text reminders to mobile devices for your events, to make sure you reduce no-show and value your time the way you should.
24/7 Client Support
Upper Hand support staff work relentlessly 24/7 to makes sure your clients have the best possible experience with your business. From help checking out, providing refunds, or supporting clients when deciding on training, we commit to delivering first class service.
We understand transitioning to a new software partnership can present challenges to your business, so our team is dedicated to providing a seamless setup experience. Upper Hand team members will train you from day one by showing you how to setup your core training and how to contact us when you need it. We understand transitioning to a new software partnership can present challenges to your business, so our team is dedicated to providing a seamless setup experience and personalized training.
When Upper Hand staff communicates with your clients we act on behalf of your business to ensure we are building your brand, not ours. We field questions from clients, route them to you and respond in a timely, professional manner. No stone goes unturned to make sure your clients are satisfied.
Growth & Stability
Financial growth and stability are important to the success of any business.. The Upper Hand support team is here to help provide ongoing financial analysis to give you the insights needed to make critical business decisions.
Cost Free Support
At Upper Hand, our team is here to help you win, which requires partnering with our customers for long-term success. We do not put a timer on supporting our relationships with customers, which is why you can talk to us anytime you want, cost free.
Upper Hand is an excellent tool for a business and is user friendly. The customer service has been amazing and very professional. They listen to every suggestion you offer and try to implement them into the software to make sure life and business run as smooth as possible.Rick Strickland, Owner
Indy Eleven used Upper Hand for camps registration last year and it saved us valuable time and money. The software and website are easy to navigate internally and, judging from the feedback we received, from the consumer’s side as well. The staff at Upper Hand were prompt to respond to any questions and made us feel confident in the product we were selling.Molly Kruger, Marketing Director